FAQ


HOW TO CARE FOR YOUR JEWELLERY

Each piece of our jewellery is crafted from precious metals and the finest semi-precious gemstones, and with a little bit of care, your jewellery should last a lifetime.  

Jewellery is by its nature delicate and should be treated with care. We recommend that you take steps to ensure your jewellery doesn’t rub against other metals or harsh surfaces as they will scratch and wear your pieces over time.

Wherever possible we recommend that you store your jewellery in a box when not being worn along with the little anti-tarnish tags provided.

1. Wearing Jewellery

Silver Jewellery naturally tarnishes over time, but wearing it regularly can actually help slow this process down. The movement against your skin actually helps to keep it clean.

To reduce tarnish we recommend the following:

  • Don't wear your jewellery when in the shower, swimming in the sea and especially in chlorinated water as this can accelerate the tarnishing.

  • Avoid spraying perfume or applying creams directly onto your jewellery 

  • Keep away from extreme temperatures, humidity and sunlight

  • Avoid wearing when using bleach and other strong household cleaners

2. How to store your jewellery

Store your jewellery individually in order to protect it from scratching and getting tangled. Ideally, in a cool, dark and dry environment.

3. Cleaning jewellery

Metal:

Lint free cloths are a great way to keep silver, yellow & rose gold, vermeil or plated jewellery clean and bright

If your jewellery is really dirty, then use warm soapy water and a soft toothbrush. You can also give your pieces a buff with a silver or gold jewellery cloth. These are impregnated with silver cleaner to help remove tarnish.

You can use these cloths until they are black, they shouldn’t be washed.

Gemstones:

Most gemstones are quite robust, but if your jewellery contains gemstones please take a little extra care when cleaning.
For softer stones like pearls, opals, lapis lazuli and turquoise, do not use silver dip or ultrasonic cleaners or even excessively hot water as this can damage them.

Cord and leather:

The best way to clean synthetic cords is to occasionally wash with a mild soap in lukewarm water.

Leather cords should never be submerged in water or be worn swimming. Water will discolour leather and cause it to harden and crack.